Windows 10 question

[jerry1939]

I have Windows 10 with McAfee anti-virus.  Our oldest son is a computer programmer for 35 years & uses McAfee,

Avast anti-virus showed up on our computer. Now I have to jump thru hoops to search things, because the McAfee & Avast fight each other.  The usual "Uninstall" options don't work.  Tried using the IPhone in one hand for instructions to no avail.

Anyone have a cure?

Please

Pretty Please

 

[Foxfold]

Not sure if this is any use to you Jerry, but it's from Avast themselves. 

https://www.avast.com/en-gb/uninstall-utility#pc

[jerry1939]

2 hours ago, Foxfold said:

Not sure if this is any use to you Jerry, but it's from Avast themselves. 

https://www.avast.com/en-gb/uninstall-utility#pc

Thank You.  I had already tried that, along with several other "methods".  Whenever the computer sees the word Avast, it fails to uninstall.  Our son that is a computer programmer lives 2+ hours from here.  He will call tomorrow & I will check with him, but normally if there is a problem I can't cure, we wait until he comes here.  Unfortunately, it often takes an hour of his time. We would rather visit than make him work.

[Joe W.]

Sometimes going to a previous/earlier "restore point" will do the trick.  search restore point and you will see steps on how to do it, if you aren't familiar with it.

 

 

[jerry1939]

Solved it.

Start - All Apps - Avast - R. click Avast - Choose "File Location"  - Delete

Thanks for all who helped.

jerry

[rjweb]

Sorry I am an apple person, but glad you got it worked out, otherwise no jokes, RJ 

[don watson]

Good result, glad you found it. It may help a couple of people as well.

[jerry1939]

There is another one that shows up on our Windows 10.  If Avast is not listed as an app, Google Download AVG Removal Tool and follow the instructions.