Cherry Tree

Good morning friends, I just want to touch base on a thread that has been circulating regarding our packaging and shipping. We take great pride in our products and how they are shipped out to our customers. We also strive on good customer service. No we may not be able to satisfy everyone but we do our best. Our plans that are 11x17 are folded in half and our D patterns are folded down to 8 1/2 x 11. And then depending on what else is in your order is how we determine how that will get shipped out. So in this case with ben2008 he also ordered a clock insert therefor we can not ship it in an envelope. His entire order went into a 9 x 6 box with air cushions in there. And he also choose 1st class shipping so we are limited on the size of box that we can ship stuff in. As far as the above statement from octoolguy and ben2008. Yes we do care and my apologies we do get hundreds of emails daily and sometimes do not get to get through them all in a timely manner. Everyone have a great day. Cherry Tree