Ken Letkeman Posted June 5, 2020 Posted June 5, 2020 trying to contact these people to purchase a new motor and speed controller for my saw have tried calling and emails anyone know if their still in buisness? I hope so as I love this saw! Ken OCtoolguy 1 Quote
kmmcrafts Posted June 6, 2020 Posted June 6, 2020 They've been having some issues like this for the last couple years.. and this time of year they are harvesting ( farmers also ) so it might be really tough to get through to them.. as far as I know they are in business still.. Odd though someone posted just a few weeks ago that they had called and left a message and they got a call back in just a few hours.. They have always been slow or completely ignored the email system so that is certainly probably a waist of time trying that way.. Sure be nice if they'd hire some customer service help.. they sure lack on that side of the business, LOL Keep trying is all I can say.. OH, it's been said they are best to catch first thing in the morning too I believe.. Good luck.. They are awesome saws... until parts or service are needed.. Jim Finn and OCtoolguy 1 1 Quote
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