I too ordered from this company and it took for ever to receive my blades. No you can not call them....bad business. I e-mailed them and was told that they do not track packages........ another bad business decision on their part. My package was finally delivered........... 16 days to Florida. I mailed a Camera to Michigan on the same day my e-mail stated that my blades were shipped. 3 days standard mail is all it took to get there. I will order from another company from now on.