@Scrappile I took your advice and decided to write General International Canada an email regarding the condition of the packaging and my EX-21 saw when I received it. I have to admit, I don't think I ever wrote to a company to complain about a product. This was a first. It was pretty long and I let them know how poor the packaging was and the issues I had with the table, missing screws, lack of packing material, etc.
Well yesterday while I was at work ( could have sworn I retired back in June ) I actually received a phone call from a gentlemen at General International who was apologizing for the condition on both the packaging and saw as I received it. He asked what I wanted to do to make it right. He offered to send me the missing screws, new table, new saw whatever I wanted to do, he would do. I thought that was very customer oriented on his part. The saw it running great so I told him everything was fine now but that I appreciated his call. I'm very happy with the saw and expect many years of use from it.
Thought I'd update you.
Terry