A great supplier of project hardwoods

[Hudson River Rick]

This has been posted in 2 other scroll saw forums,  sorry if it's a repeat read for anyone.

I recently received an order for 1/8 inch BBplywood and several pieces of 1/4 inch project wood, from OCOOCH Hardwood.   The flat package arrive with one of the corners ripped off, and obvious damag to the plywood, thank you careless delivery company.  When we opened the box, I determined that I could work around the damage to the plywood edges, this is for Christmas ornaments, and the squares I start with are about 5 inch square.  The project wood pieces, were all cupped and some were bowed, which pretty much made the unusable for our project.  The complete order was wrapped in strech wrap and was carefully packaged.  We made a call to OCOOCH and sent them photos of the damaged carton and the warped wood, they immediately offered to resend the entire order, I explained that I could use the plywood as is and accepted their offer to replace the project pieces.  
Sorry for the long post.  I just wanted to share the experience of dealing with such a reputable company, and to encourage anyone who has to order by mail, to give them a try.

Rick

 

[BadBob]

I have spent $600-$800 on Ocooch Hardwoods and never had an issue. Just a few days ago, I received an order totaling $202.25. Their wood is always near 100% usable and very smooth. I have wondered if they sand it.