hayu

It's here, It's here,It's here!!!!! I feel like Christmas all over again! It's brand spanking new born last month.

Thanks

Dewalt just called They said they are sending a brand scroll saw.

It should be. I got it in Feb. This I hope is just a small thing that can fixed quickly. This saw with the flaw is still way better then the Dremal I had 8yrs ago. I can now say it's in the shop when one of the neighbors says when ya gonna make somethin else? Seems things in my done boxes have been disappering. Hmmm

Well all 3 parties dropped the ball on this one. First the man here in Lubbock was suppose to actually look at the saw then send it to Fort Worth. I showed him a block of wood showing what the saw was doing. He just said " Thats the nature of the beast, go get a new one."and refused to even look at it or ship it to the repair center. Which I had been told he was suppose to do. (He hates and loaths scroll saws.) That was my first complaint to customer service. The Repair center then called me and I told them what happened and they called him and chewed him out. Then told me that a label would be coming in the mail in two days and the next day the saw would be picked up. My mistake is I should have called the repair center back but called customer service. Then the customer service was suppose to take a note when I called again and send it to Fort Worth.(Also all the calls after that.) They didn't but they did call Ups and put another order for the label to be sent. UPS dropped the ball twice by losing the pick up order twice. The rude lady worked for Bosch but Dewalt and Bosch use the same call center. I was transfered to their department when Dewalt was backed up. She said Dewalt was the sister company. That was news to Dewalt. I called the repair center yesterday and told them why it wasn't there. They called UPS and found out what happened. Ups called said Were sorry the saw will be picked up and the driver would bring the label. They just called and said they were sending the van.

The two project ok 3 come to think of it. Is anything marquetry or intarsia, a table with my inlayed pieces and sharpening a pencil perfectly on my scroll saw. (I know its crazy but I keep trying)

I was told by the service center that I would receive a shipping label in the mail and it would be here in a couple of days. Then UPS would pick up the saw the following day. I waited on the 3rd day I called them again. They had forgot to check some box that would send it to this or that repair center and I would receive it about three days. It still hadn't arrived so I called again and was rudley informed that mine was not the only repair job and it would be there with in 7-10 days. This is now day 13. or 10 subtracting the weekend. Is this normal for Dewalt? Because I thought this was one of the best scroll saws and companies in the market.

My neighbors son came over and was looking at the scroll saw. While he was looking under the table I started laughing. When you get your first scroll saw and are putting in the blade the first time it's like milking a cow by hand the first time. You can look under there all you want but eventually you have to reach and find what you need to do.

Here's 3 more for an even 10. 8. Blade lube on the pattern is Not a good idea. 9. The saw blade works better if the teeth are faceing forward and you didn't file them down. AND !0. If the saw breaks don't take it to the shop that says "Whats a scroll saw.".

I have not scroll sawed in 8 years so far this is what I have learned. 1. Darn these lines are thin. 2. You now have bifocals use them and a magnifying glass. 3. Saw dust in your drink is a good thing its just fiber. 4. It's low c and not high c. 5. Make sure to feel the whole blade on a reverse tooth blade it works better. 6. So what if the T broke off. 7. Nothing I do is going to hang in the Louvre in France. But it might in the local bar.

Thanks yall. I will give it a try.

Yes. It is making a very tiny tear drop motion.

I was given a new Dewalt for Christmas. The blade is doing something odd and I'm not sure what you call this. My blade when I look at it seems to shimmy side to side. I found a straight edge to check it and it is just a tad off. I can't find just a tad marking on the bevel. Is there away to fix this? I am also wondering if this is why I can't make a crisp right hand corner with the saw?

Thank yall for the welcome. I look forward to showing you my projects. Just as soon as I figure out the dang digital camra.lol

Hi Yall! Just picked up this hobby again after 8 yrs. Got a new Dewalt for Christmas. Just wanted to say Hi.