wombatie Posted August 2, 2017 Report Posted August 2, 2017 Our government decided that we needed a faster internet service so gradually we are being moved from DSL to NBN (National Broadband) I switched over a little less that two months ago and in that time I think I have had 3 and a half weeks uninterrupted internet and phone service. The phones are now linked to the internet not a separate phone line. I have had no phone service for two days. I have rung the company twice now and this morning I threatened them that I would go to a different company if they did not fix the problem. I was told that they would fix the problem, so now I have to wait and see. Sorry I just needed to vent. Marg bobscroll 1 Quote
amazingkevin Posted August 2, 2017 Report Posted August 2, 2017 1 hour ago, wombatie said: Our government decided that we needed a faster internet service so gradually we are being moved from DSL to NBN (National Broadband) I switched over a little less that two months ago and in that time I think I have had 3 and a half weeks uninterrupted internet and phone service. The phones are now linked to the internet not a separate phone line. I have had no phone service for two days. I have rung the company twice now and this morning I threatened them that I would go to a different company if they did not fix the problem. I was told that they would fix the problem, so now I have to wait and see. Sorry I just needed to vent. Marg Oh Marge i wish i was there to consult you,We all need friends to help us please consider me your friend. Quote
WayneMahler Posted August 2, 2017 Report Posted August 2, 2017 Sorry to hear your going through all of this. Hopefully they get the bugs worked out soon. Quote
meflick Posted August 2, 2017 Report Posted August 2, 2017 Hate when that happens Marg. - Gotta have our internet for sure because without it - no visit to the Village! wombatie 1 Quote
RangerJay Posted August 2, 2017 Report Posted August 2, 2017 We have superlative lightning speed internet service here - except - of course - when it's not ...... the joke around town is that "we have the absolute best 'off and on' internet service that good money can buy ....." Jay wombatie 1 Quote
wombatie Posted August 3, 2017 Author Report Posted August 3, 2017 They have decided to send a technician out tomorrow. I now have 2 pages of Bragging Rights to work through, by tomorrow it will probably be 3. Oh dear, dead again. Marg Quote
ike Posted August 3, 2017 Report Posted August 3, 2017 I have my internet , Phone, and T V with the same company, It is fast and all that except when it goes out then we have nothing. Before I had it with Cincinnati Bell and it was not nearly as fast. if it went thru our goverment i could see where it would be a mess. IKE Quote
wombatie Posted August 4, 2017 Author Report Posted August 4, 2017 Well the technician was here for over an hour but all is well now. Lets hope it stays that way. Keep your fingers crossed guys. Marg danny and meflick 2 Quote
Lucky2 Posted August 8, 2017 Report Posted August 8, 2017 Marg, did they tell you what caused the problem? en Quote
wombatie Posted August 8, 2017 Author Report Posted August 8, 2017 There was a whole range of problems but all fixed now. One of them was a corroded wire back at the main terminal, that was the main problem. Marg Quote
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