Trunk sale

[barb.j.enders]

I had someone from my June sale reach out to me recently.  The recipient of the puzzle was concerned about taking it apart and being able to put it back together.  It was a Dolphin woodimal puzzle, that for some reason, was smaller than it should have been.  It was one I cut about 4 years ago.  Anyhow - I suggested they take a picture for reference.  I hadn't heard anything for a week so I followed up with them.  They then asked if I had more like that, including a moose.  I actually had cut a moose so I said yes!  Meet up with them at the local mall and sold the Moose and one of the Macaw's to them!  An unexpected sale!  Take away - follow up with clients!!

[Dak0ta52]

Good products and good customer service brings the customer back.

[John B]

ONYA Barb.
Well done.  Love it when things go better than expected.