Hi gang,with all the problems I've been having with nosey the dragon ,I've had customer problems now too.I've never since 2004 had them with scroll saw customers ever.I'm driving 33 miles to deliver a project ,get a phone call and am distracted at what i'm doing and go to the wrong house drop off the project ,pick up the harmonicas i wanted and go back home.2 hours latter i get a phone call asking if I'm coming.no matter how i tryed to explain what happened She would not listen and went insanely verbal with me.129 texts later after i apologized upteen times and wanted to make things right,She badgered me plenty more.All over a stupid name she broke of all things.The gas she was going to give me for delivery is not going to happen now,I lost her as a customer (but I'm happy for the blessing of letting her go) .She was out of control big time .I stayed calm cool and collect listening to her rant and rave.UNBELIEVEABLE !129 texts WOW.And then the other customer was another one that will not listen to a word i say,But was much kinder with her words.Why make the problem 100 times worse and not just let me fix the problem ,apologize and move on.?