My new scrollsaw, a Deco 402, arrived on Wednesday. I only ordered it from Screwfix on Friday afternoon and was not expecting it for some days due to the bank holiday. There was a problem with the top blade clamp, the gap in it was too wide to close on a blade. I contacted Screwfix's supplier, N.M.A. in Yorkshire Wednesday afternoon. They put not one but two replacements in the post which I received first thing this today (Thursday). I believe that if I am prepared to moan about bad service I must also praise good service. So three cheers to Screwfix, N.M.A., City Link and the Royal mail.
Malc