This company deserves a pat on the back from me.
Last week I ordered some clocks from them. I received them in two or three days. Two of the clocks had gold bezels and I wanted black. I took a picture of the order and sent them an email and explained to them that I really wanted the black bezel clocks. I also told them that I forgot to order a few things and that I would keep and pay for the ones they sent, order what I forgot and order two more clocks with black bezels if they would pay for the shipping. I got an email next morning stating apologizing and stated that two black bezel clocks were in the mail. I received them in two days.
They sure won my business.