I've dealt with both Lesley's and D and D. D and D has far superior customer service. I had ordered 6 dozen blades from D and D. I called them, yes, called them with a concern about blades breaking. He asked me to send him the bad ones. On the same day I mailed him the bad blades, I received 6 dozen blades in the mail from them. WOW!
Here's the kicker, D and D asked me to call the US rep for Pegas. Which I did. Yes! I talked to a person and told him the trouble. He asked me to send what was left of my purchase from D and D to him. Lo and behold, within a week I had 6 dozen blades in my mailbox. Now that is customer service!!!
As for Lesley's, it's been a couple of months now and my back order is still not filled. Good luck trying to talk to anyone.
With the service I got from D and D and Pegas, I won't look elsewhere.