Kevin, this is what happens to people who are to nice to others. You've got to get a system set up that runs like a business, otherwise, people will keep taking advantage of you. There is a lot of unscrupulous people out there, they couldn't care less what happens to you. They're of the frame of mind that if something happens to you, they'll just find another sucker. Get a book to write the orders in, and to write the proper spelling of the words or whatever's supposed to be on the cutting. Start demanding a 50% non-refundable deposit up front, and then demanding the rest upon reciept of the work. You might as well be an idle fool over being a busy fool, especially if they're not paying you. No one knows your situation better than you yourself, times are tuff demand what you deserve.
Len